Frederick Douglass Escape from Slavery

Frederick Douglass Escape from Slavery Option #1: Writing Summaries: Frederick Douglass Escape from Slavery September 3, 1838 Frederick Bailey started risky journey of his life. 20 years old slave made an escape from his master in Baltimore, and with new found freedom came a new name that was Frederick Douglass. During his journey to freedom Douglass was able to avoid slave capturers from Maryland a slave state at the time, Philadelphia, and New York. Among the many obstacles Douglass encounters during his escape, the most unusual one is when he witnessed slave capturers that were of the same skin color as him. One would find it odd that blacks would capture and send other black individuals back to their slave holders. Money would be a major factor that influenced black individuals to partake in capturing slaves. In Frederick Douglass short essay My Escape from Slavery, Douglass discusses the obstacles he had to overcome during his escape from slavery. The major theme of Douglasss essay is his individual experience during his escape to free a state. He creates imagery that allows the reader to experience his dangerous journey without physically going through what he experienced. Slave owners targeted free blacks to hire because at the time many free blacks were living in poverty stricken areas and were among the financially unfit. Free blacks had families and children of their own and needed to provide for their loved ones. A reader looks at the action as unjust, but black capturers saw the job opportunity as a way to provide for their families. Black capturers would view runaway slaves as fugitives and saw it was their job to capture them. They would not let the similar color of skin that the two may share come in between their way of earning money. Frederick Douglas journey began in Baltimore, Maryland. Douglas would then take a train to Philadelphia. In order to board the train without being captured Douglass acted as a sailor carrying around Seamans protection papers that he received from an old acquaintance. The climax of Douglass story comes when the Conductor at the train station analyzes Douglass seaport papers. Douglas knows it is at this time when his life can make a dramatic change. If the conductor toughly looks at Douglass seaports papers and realizes the individuals described on the paper does not fit the physical characteristics of Douglass. He could face criminal charges as well as being sent to his former slave holder. Fortunately, the conductor lets Douglass board the train not focusing on the physical features of the gentlemen in which the seaport papers describe. Douglas will go through many more checkpoints in Delaware, Philadelphia where slave catchers were most vigilant but, no danger was as evident as the Maryland Boarding. When reaching New York he felt a great deal of relief. New York was a free state and after all the obstacles he had overcome to get to New York for the moment his dreams and hopes as a child was filled. He escaped the slave terrorirries and now was excited to start a new life, one of prosperity. Unfortunately Douglass dream was not fully accomplished just yet. Upon his arrival in New York, Douglass met another escaped slave that told him New York was full of southerners returning from the Northern watering places; that the colored people of New York were not to be trusted, that they were hired men of his skin color who would betray him for a few dollars.that they were hired men ever on the lookout for fugitives; that he must trust no man and never think of going either upon wharves or into any colored boarding house, for all such places closely watched. The black individual who Douglass encounters in New York established money as the main influence that drove blacks to capture runaway slaves. Free black individuals in this era lived in the most poverty stricken areas. Many black men had families to take care of, children to nourish and their lack of education made jabs untrainable. Free blacks had resort to any kind of job to earn money and provide for their family. Slave capturing was a prosperous business for blacks individuals at the time and they too full advantage. Frederic k Douglass escape from slavery finally comes to an end when he arrives in New Bedford, Massachusetts. Douglass was assured that no slave holder could take out a slave in New Bedford by Nathan Johnson. Johnson was a major influence in Douglass life after his arrival. Johnson a former laborer his self and citizen of the grand old commonwealth of Massachusetts. with his connections with government officials he was able to acquire citizenship papers for Douglass and assured that he was now a citizen of New Bedford and he wouldnt have to worry about slave capturer trying to take him of the state of Massachusetts because it was against the law. When forming the documentation with Douglasss new identity, Johnson changed Frederick last name from bailey to Douglass. As a slave he was known as Frederick Augustus Washington Bailey. The name Frederick Douglass would follow him for the next forty years. As he worked as a laborer for a few years to support his family. He would then go on new endeavors to help abolish slavery in the near future. Summary of Douglass story, is although he escaped slavery there were thousands of other black slaves who did not make it and suffered major consequences consisting of sometimes death. The diction Douglass uses in his short story appeals to the readers senses, his dramatic scenes that capture his escape allows readers to see what he saw during the dangerous journey. One can feel how scared douglass was when entering new states that were surrounded by slave catchers. Douglass characterization of individuals he encountered through his journey enabled readers to imagine what he viewed. Douglass always looked back on September 3, 1838. The day when his free life began and until he died he celebrated the date in place of his unknown birthday.

Cognitive Development of a 5 Year Old

Cognitive developmentChild: Luke Jackson Present/Observed (Oct. 24th, 2012)Observer: Bernique Pinder| Skill| Yes| Not Yet Able| Comments| Names a range of shapes| X| | Completed | Names a range of colours| X| | Completed | Sorts objects easily into alike groups| X| | Completed. Although some objects were classified with some assistance| Orders objects according to size| X| | Completed | Counts up to 20 objects, touching each one (rational counting)| X| | Completed | Retells events in sequence with detail| | X| Details are sketchy and only supplies information when prompted or questioned| Completes puzzles| X| | Completed with assistance|Listens to told story without props| X| | Answers questions when asked and is able to reason| Understands ordinal concepts of first, second, last etc. | X| | Was read the story of the hungry caterpillar and was able to give sequence of food the caterpillar ate in correct order. | Speech/language development | Skill| Completed| Not Yet Completed| Comme nts| Relays messages correctly| | X| During a game of â€Å"pass the message along’ he was unable to pass the correct message with repetition. | Can listen without interrupting| | X| No.Asks questions constantly| Asks about meaning of new words| X| | Relates to words he already knows| Uses adult like sentences| | | Language errors present| Can recite own name and personal details| X| | | Uses language in play activities| X| | | Recognises familiar symbols, simple words| X| | | Prints own first name| X| | | Rating Scale Rating Key 1= Poor or None. The indicator is seldom or never done by the child ( Not at all). 2=Attempted. 3= Moderately. It is not regular or frequent (sometimes) 4= Good. (most of the time) 5= Excellent.Does all the time or does the task well. Skill| Rating Scale| Can tell his physical address and home telephone number | 1 2 3 4 5| Identify or draw, name and describe many pictures. | 1 2 3 4 5| Identify and name many colours. | 1 2 3 4 5| Draw a person addin g much detail to the body. | 1 2 3 4 5| Count to at least 10-20| 1 2 3 4 5| Understand that events have a cause and effect reaction (e. g. if you drop a glass then it will break). 1 2 3 4 5| Make up rhyming words, mimic sounds or even create his own sounds. | 1 2 3 4 5| Speech is understandable to everyone. | 1 2 3 4 5| Uses simple reasoning| 1 2 3 4 5| Understands a whole object or concept| 1 2 3 4 5| Knows about things used every day in the home (money, food, appliances)| 1 2 3 4 5| Understands the concept of time| 1 2 3 4 5| Read simple books. | 1 2 3 4 5|Make up imaginative stories. | 1 2 3 4 5| Reads some words by sight, including own name. | 1 2 3 4 5| Knows alphabet and many letter sounds. | 1 2 3 4 5| Uses long complex sentences. | 1 2 3 4 5| Can recognize numbers regardless of arrangement in groups| 1 2 3 4 5| Tells stories about own experiences| 1 2 3 4 5| Piaget’s Theory: Concrete Operational Skills Experiment| Results| | Child A| Child B|Conservation of Numbers- I placed a row of small bubble gums in front of the child and asked him (both are male) to make another row the same as the first one. After asking the child to exist the room, I then spreaded out the row of gum and the child if there were still the same numbers of gums as there were before. (without counting them)| They were more gums than before. | There were more gums than before| Conservation of Length- Both children are shown two equal length straws aligned, then they are asked if they were the same length. After leaving the room one is moved to project beyond the other. Agreed that they are the same length firstly then on returning said that the protruding straw was longer stating â€Å"because I stretched it†| Agreed they were the same length at first then when he came back he said that â€Å"they were the same length because I moved it. †| Conservation of Liquid- Got two equal glasses and pour juice into each. Asked each child if It was equal. Then ask them to l eave the room and removed one of the glass and poured juice into a tall skinny glass and asked which had more? | Acknowledge that they were equal at first then suggested that the initial cup had more.When asked why? He was unable to say why just that the tall cup was smaller (implying the narrowness)| Acknowledged that they were equal at first then said that the taller cup had more juice. When asked why he stated that â€Å"the juice in the taller cup is higher than the other so that means it contains more†| Analysis of Data Developmental Checklist Based on observation and data collected from the child I observed, He is capable of completing tasks expected of a five year old. He is capable of understanding two or three simple commands given at once.He can sort objects by size, and by what sort of thing they are, e. g. animals, or by colour or shape. He successfully compared two weights to work out which is heavier. He was able to understand taller, smaller and shorter. He can copy his name. Draw a person with a head, body, legs and arms. Tell the difference between morning and afternoon. Luke is a great conversationalist and loves to talk about the details of all sorts of scientific and nature things. He speaks clearly on the whole, but still not using some sounds correctly, e. g. say ‘th’ for ‘s’ or ‘w’ for ‘r’.He asks ‘Why’, ‘When’, ‘How’ questions and ask what words mean. He is eager to tell long stories which to me are partly true and partly made up. He is interested in questions and argues and gives his own ideas about things. He knows a few nursery rhymes which he can say, repeat or sing. Similarly, to Luke’s physical development his cognitive develop is also maturing at what theorist would say is a normal rate. According to HDEV upon reaching the age of five a child should be rapidly expanding his vocabulary. It is evident that he is beginning to thi nk intuitively but still somewhat selfish.As mentioned before, currently, he is speaking in full sentences that vary in lengths and purposes. He enjoys watching television shows about super heroes and cars and planes and he spends large amounts of time, up to 15 minutes, telling me all about them. Luke’s cognitive development in the area of language has a lot to do with the fact he is inquisitive and seems to enjoy learning. According to Rathus Spencer and the developmental checklist of widely held expectations, a five year old should be able to count and should be drawn to letters and sounds.Luke demonstrates a love of reading and will often ask to go in the reading corner. Additionally, by playing games like Snakes and Ladders where he counted the required spaces indicating an understanding of numbers. After presenting him with a book with the cover ripped, he was excited to find the tape and he started to think of ways to fix the book. He suggested taping it, and was excit ed when that idea was welcomed and put to use. This not only demonstrated intuitive thought but helped Luke feel intelligent and begin to learn that it is perfectly okay and acceptable to ask for help when needed.Luke is developing cognitively a little more everyday and seems to be on his way to accomplishing all the key milestones. His language skills are growing each day and he is learning to try new things on his own with the idea that he can always ask for help. Rating Scale Analysis The rating of the scale The present five point scale extends from (1) where the child observed did not adhere to that aspect of the task or was unable to, to (5) where there is very high skill. Thus the scale assesses both adherence to the task and skill of the child.With the hardest tasks being speaking, listening and recall some sequence but his memory being very good otherwise. He is most skilled at recognition of numbers, and reasoning. Piaget’s Theory: Concrete Operational Skills Analysi s Results: Luke has failed at conservation methods across the board whereas child B has successfully achieved conservation of length but has also failed conservation of numbers and liquids. They cannot think of both dimensions at the same time and so trade off one over the other.They do not possess the ability to understand when the amount of something remains constant across two or more situations despite the appearance of that thing changing across those situations, as with the gum. Although the volume of liquid remains constant across the two containers, each container has a very different visual appearance, with one being tall and thin, while another was short and wide. Both children were unable to appreciate that the total amount of liquid was unchanged despite being poured into differently shaped containers.They were fooled by the appearance of the containers and tended to conclude that wider, shorter containers held less water and the taller, thinner containers held more than the wide. Also my subject was unable to realize that the straws were the same length subject B was able to see that the straw was moved but remained constant which is odd considering Piaget’s theory. Reflection As I reflect upon my experience, it is a valuable process in which all teachers should engage in order to improve their professional practice. Assumptions are made about kids and their abilities both for the teacher as well as the student.However, there is a lack of in-depth research on the learning processes of children. This analysis was very useful to illustrate and understand the process of how students learn as well as their abilities as they are experienced and I was able to note these and this can be used to support my upcoming professional development. Data was collected at three levels: reflection upon personal practice, pupils' learning and â€Å"official† professional development activities. Reading of the research literature was incorporated into th e observation process and this was very useful to my knowledge. At the beginning of the process, it was ifficult for me to engage with the child in a meaningful way; however, once the habit of observation became established, it was easy to interact with my subject. This interaction was life changing and it automatically leads to changes in my opinions and practices. Although it was neither easy nor straightforward, i found it engaging in the process of critical analysis and found it to be a valuable experience because it gave me a powerful sense of control over my professional learning and my professional life. Cognitive Development of Children Observation EDU 220 Bernique Pinder November 1st, 2012

Free Essays Online Tips & Guide

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Conjugating Croître in French

In French, there are a few options for saying to grow. One of those is  croà ®tre  and is the subject of this verb conjugation lesson. Yet, you may also wish to learn or use the verbs  grandir  (to grow)  and viellier (to grow old)  as well. Conjugating the French Verb  Croà ®tre Verb conjugations are required to express the verb in the present, future, or past tense. For instance, growing and grew are English conjugations, though in French things are a little more complex. Thats because we must be concerned about the subject pronoun as well as when the verb is happening. Croà ®tre  is an  irregular verb, meaning that it does not follow a standard conjugation pattern. You will need to memorize these conjugations without the help of any similar verbs you may already know. Yet, once you identify the endings for  croà ®tre, they can also be applied to accroà ®tre (to increase)  and dà ©croà ®tre (to decrease). When studying these conjugations, watch out for the changes to the verb stem. Some replace the circumflex à ® with an I and in others forms, you will find a circumflex à » in its place. This is a rather tricky conjugation, so take your time. Using the table, pair the appropriate subject pronoun with the verbs tense. For instance, I grow is je croà ®s while we will grow is nous croà ®trons. Subject Present Future Imperfect je croà ®s croà ®trai croissais tu croà ®s croà ®tras croissais il croà ®t croà ®tra croissait nous croissons croà ®trons croissions vous croissez croà ®trez croissiez ils croissent croà ®tront croissaient The Present Participle of  Croà ®tre The  present participle  of  croà ®tre is  croissant. This is a verb, though in some circumstances its also an adjective, gerund, or noun. A Past Tense Form of  Croà ®tre The  passà © composà ©Ã‚  is a common way to form the past tense in French. To create it, first conjugate the  auxiliary verb  avoir  to match the subject, then add the  past participle  crà ». As an example I grew becomes jai crà » and we grew is nous avons  crà ». More Simple Croà ®tre  Conjugations to Know The conjugations explained above should be the focus of your French studies at first. As you progress, you may also need or encounter one of the following forms of  croà ®tre. The subjunctive verb form will apply when the action of growing is in some way questionable or uncertain. Likewise, the conditional form is reserved for the times when the action may or may not happen because its dependent on certain conditions. Its likely that you will only see or use the passà © simple and imperfect subjunctive in formal writing. In this case, being able to recognize these forms as croà ®tre  is most important, especially with the change to à ». Subject Subjunctive Conditional Passà © Simple Imperfect Subjunctive je croisse croà ®trais crà »s crà »sse tu croisses croà ®trais crà »s crà »sses il croisse croà ®trait crà »t crà »t nous croissions croà ®trions crà »mes crà »ssions vous croissiez croà ®triez crà »tes crà »ssiez ils croissent croà ®traient crà »rent crà »ssent There may also be times when you need to use  croà ®tre  in the imperative verb form. When doing so, you do not have to include the subject pronoun: use croà ®s rather than tu croà ®s. Imperative (tu) croà ®s (nous) croissons (vous) croissez

A Short History of Nearly Everything - 800 Words

In A Short History of Nearly Everything Bill Bryson undertakes the task of explaining every noteworthy event from the Big Bang to the rise of civilization or as he puts it â€Å"†¦how we went from there being nothing at all to there being something, and then how a little of that something turned into us, and also what happened in between and since.† Bryson explains his reasoning for writing the books was because he was discontented with the textbook version of science that failed to explain how everything came to be and why it was that way. He then devoted three years to research in order to write a book in which science can be described in a comprehensible way. This is a vast amount of information and to better organize it Bryson has split the†¦show more content†¦So again I state, I greatly enjoyed this book. I had come across an excerpt of the book and found it intriguing so I decided to give it a read and I am glad I did. This book was well written and Bryson used layman’s terms to describe some of sciences most confusing topics in a way that I could understand. I think that the intended audience for the book is normal people who would like to know the how’s and why’s behind science. Bryson relays factual information with a witty and humorous air that makes you pause in your reading and smile. The overall writing style is educational and professional without being vague or snooty. What I liked best about the book was the way it conveyed information and the fact that the information itself was very detailed without being boring. I also highly enjoyed the jokes that Bryson included for example, â€Å"Tune your television to any channel it doesn’t receive and about 1 percent of the dancing static you see is accounted for by this ancient remnant of the Big Bang. The next time you complain that there is nothing on, remember you can always watch the birth of the universe. (pg 1 2)† Or maybe even, â€Å"By introducing extra dimensions, superstring theory enables physicists to pull together quantum laws and gravitational ones into one comparatively tidy package, but it also means that anything scientists say about the theory begins to sound worryingly like the sort of thoughts that wouldShow MoreRelatedA Short History of Nearly Everything6112 Words   |  25 PagesA Short History of Nearly Everything is a popular science book by American author Bill Bryson that explains some areas of science, using a style of language which aims to be more accessible to the general public than many other books dedicated to the subject. It was one of the bestselling popular science books of 2005 in the UK, selling over 300,000 copies.[1] instead describing general sciences such as chemistry, paleontology, astronomy, and particle physics. In it, he explores time from the BigRead MoreA Short History of Nearly Everything6112 Words   |  25 PagesA Short History of Nearly Everything is a popular science book by American author Bill Bryson that explains some areas of science, using a style of language which aims to be more accessible to the general public than many other books dedicated to the subject. It was one of the bestselling popular science books of 2005 in the UK, selling over 300,000 copies.[1] instead describing general sciences such as chemistry, paleontology, astronomy, and particle physics. In it, he explores time from theRead MoreAn Outline for a Book Report: A Short History of Nearly Everything927 Words   |  4 PagesBryson, Bill. A short history of nearly everything. New York: Broadway Books, 2003. II. Summary of the Main Ideas 1. Subject: Bill Bryson is writing about science and the discoveries we have made into knowing about the universe, and the earths existence. 2. Occasion; Bryson had written A Short History of Nearly Everything, because, Bryson had felt that â€Å"[The science book] wasn’t exciting at all† (5), therefore he hadnt liked science verymuch. Until, one day he had wondered how did theyRead MoreSimilarities Between Bill Brinson And Perks Of Being A Wallflower979 Words   |  4 PagesThe two texts, both Bill Brysons a short history of nearly everything, and Stephen Chboskys Perks of being a wallflower, explore responses emitted when beings are given emotional and intellectual stimuli. This can be seen through both Bill Brysons use of Narration throughout his book, and through the use of Narration in Perks of being a wallflower, through Charlie, where we can see everything he experiences through both his thoughts and voice. 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From the death, destruction, and deformation of Vietnam to financial damage to local farmers, from the dangerous chemicals placed in their crops to the false advertising of their company, Monsanto and its cohorts may be theRead MoreHow Man Can Invent Life Changing Inventions Essay1688 Words   |  7 Pagesdid everything that we see, smell, feel, or hear come into existence? If there are answers to these questions then more questions arise such as: When did it begin? Where did it begin? Why did it begin? Every person that walked the Earth and lived their small, miniscule lives have looked to the oceans, skies, stars, and planets, and wondered what their purpose and plan was in the grand universe. Through research, studies, science and technology, man has been extremely powerful in such a short existenceRead More Humorous Wedding Speech – Two Best Men Essay791 Words   |  4 Pagesorganizing the stag weekend (bachelor’s party). We both had the responsibility of getting him to the church on time, smartly dressed and sober†¦ but neither of us could achieve that last part. And, regrettably, we have both been asked to give a short speech. So why does it take two of us to describe the bridegroom? Well, as the man in Moss Bros said, Theres a lot to fit in. But you can rest assured that I’ll be keeping my part brief†¦ as I know the other bloke (guy) can drone on for hours! Read MoreWhat Makes A Person American?1081 Words   |  5 PagesFrom our own eyes, we can see the changes America had gone through everyday. The history of America is a giant textbook; almost impossible to complete in a semester of history class. America had stood of her own ideologies since the day she became a country. Like every country in the world, people have controversial opinions on this land. Some felt America has the best value of all; while some felt like America didn’t lived up to her promises. America is a country that has grown more complicatedRead MoreJulius Caesar Power Of Speech921 Words   |  4 Pagesprofound writers in all of history, skillfully used the character of Mark Antony in his play, Julius Caesar, in order to verify true the theme that loyalty and respect are two of the most extremely convincing tactics. He demonstrates the power of speech as he is manipulating words in order to prove a certain point in the speaker’s favor, whoever that may be. Mark Antony was a man who enjoyed spending the majority of his time at extravagant parties and receiving everything he wanted at his sudden demand

The Making of a Great Place to Work †the Story of Marriott International Free Essays

The making of a Great Place to Work ® – the story of Marriott International A friend was narrating his story of an experience at the Ritz – Carlton hotel. He was suffering from a sore throat and decided to take his mother’s advice and called room service asking for a glass of hot milk mixed with a spoon of turmeric. Three years later after checking into the same hotel, he promptly receives a phone call from the room service, â€Å"Sir, would you like your favorite hot milk with turmeric! Much as he hated drinking hot milk with turmeric, my friend was impressed by the memory of the hotel’s staff. We will write a custom essay sample on The Making of a Great Place to Work – the Story of Marriott International or any similar topic only for you Order Now The Ritz-Carlton is one of the many brands of Marriott International. â€Å"Take care of the associates, and they’ll take good care of the guests, and the guests will come back. † This was what J Willard Marriott said many decades ago. The founder of Marriott has since been vindicated many times over. Today, Marriott International has nearly 2,900 lodging properties located in the United States and 67 other countries and territories. Between now and the end of the year it will add another 100 properties to take the tally to 3000 properties. Marriott International, Inc. , is a leading lodging company. Its heritage can be traced to a root beer stand opened in Washington, D. C. , in 1927 by J. Willard and Alice S. Marriott. Today, the company manages and franchises hotels and resorts under the Marriott, JW Marriott, Renaissance, Bulgari, The Ritz-Carlton, Courtyard, Residence Inn, SpringHill Suites, TownePlace Suites, and Fairfield Inn brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club International, The RitzCarlton Club, Grand Residences by Marriott, and Horizons brands; operates Marriott Executive Apartments; provides furnished corporate housing through its Marriott ExecuStay division; operates conference centers; and manages golf courses. Marriott consistently makes it to Fortune’s Best Employer’s List. And it is number 5 amongst the Top 25 Great Places to Work ® in India. Visit a Marriott property and you will sense the enthusiasm and energy of their Associates (They call their employees Associates). I decided to visit their Juhu property and talk to a few employees to find out what makes this hotel an employer of choice. Here’s what I found. 1. A strong Brand Marriott International does not own the hotels it operates. It owns the brands and runs the management. In this sense it is a true professional services firm. A lot of people can construct a world class property; it takes a Marriott management team to make it a world class hotel. â€Å"When I was working with a rival chain, I kept on wondering, if Marriott can do it, why can’t we,† confided a senior manager. â€Å"When I decided to shift from Delhi to Mumbai, I had a colleague who used to work in Marriott in Mumbai. She almost forced me to come for an interview at Marriott,† shared the current head of Training.  ©Great Place to work ® Institute,India 2. True Empowerment Empowerment is the cornerstone of â€Å"the Marriott way. Marriott has numerous examples of how their Associates feel empowered. Employees decide when to give a fruit basket or other complimentary items to guests. There is a high degree of pride in the unique relationships they form with their guests. One example quoted was how an Associate in a restaurant offered the most expensive bottle of champagne to an unhappy guest- as a complimentary gift! Such examples are applauded and recognised. In the employee website, as well as, the company website you will find a number of stories of exemplary behaviour of Associates. . Guarantee of fair treatment Marriott employees feel empowered because they know that fair treatment is a cornerstone of the Organisation’s philosophy. This is what J W Marriott, Jr, current Chairman and CEO has to say, â€Å"I want our Associates to know that there really is a guy named Marriott who cares about them†¦Ã¢â‚¬  Bill, as he is affectionately called, makes sure these are not empty words. Each manager has to give an undertaking of fair treatment. There is a process of escalation of employee grievances (Speak Out process), right up to him. Indeed, as the current HR Manager found out, getting a call from Bill’s office to enquire about an employee grievance is not surprising. Considering that Marriott employs over 150,000 employees globally, this is a strong example of the emphasis placed on fair treatment. And for employees too shy to write to Bill, there is always the option of anonymously calling up the Integrity hotline, a 24 by 7 toll free number. As one employee commented, â€Å"A very unique thing in this place is the work culture. I think all Associates are treated equally. At an individual level there are differences but no one turns their back when someone actually needs help. † 4. Communication If fairness ensures that employees are not penalised for doing the right thing, communication processes are what ensures that employees know what the right thing is. This is what Bill Marriott says in his blog (http://www. blogs. marriott. com), â€Å"Many years ago, Marriott did something revolutionary at the time for hotels. We not only began asking guests about their stays, what they liked and didn’t like, but we also took that information and created databases and tracking mechanisms so we knew how each hotel was doing. Marriott is the only hotel I know of which has a daily newspaper, called the Daily Packet. The Daily Packet is a communication tool which comprises of the Hospitality Basic of the Day, Events for the day, Daily Birthdays, Special guest recognition of associate efforts, HR eye opener for the day, Daily occupancy rate, etc.  © Great Place to work ® Institute,India So the chances are the Associate who offered the bottle of champagne to the customer, did it with the full knowledge of how well the business is doing, and whether she can afford to spend that much on service recovery. An important part of the communication process is the performance communication. Every quarter the GM addresses the associates and shares the Balance Score Card which comprises of the Revenue, Guest Satisfaction Survey results, Turnover rate, Audit Scores etc. The winners for departmental and individual recognitions schemes are awarded during this Quarterly Associates Meeting. This is followed by the department head along with the line manager conducting a quarterly performance review with the Associates. This is to give the Associate feedback and an overview of the last quarter and set his goals and action plan/development for the next quarter. 5. The Marriott way I cannot end an article on Marriott without emphasising their 12 rules of success. Like any other great Organisation (Remember JJ’s Credo), Marriott has defined its 12 rules of success as under: 1. Continually challenge your team to do better. 2. Take good care of your employees and they’ll take good care of your customers, and the customers will come back. 3. Celebrate your people’s success, not your own. . Know what you’re good at and mine those competencies for all you’re worth. 5. Do it and do it now. Err on the side of taking action. 6. Communicate. Listen to your customers, associates and competitors. 7. See and be seen. Get out of your office, walk around, make yourself visible and accessible. 8. Success is in the details. 9. It’s more important to hire people with the right qualities than with specific experience. 10. Customer needs may vary, but their bias for quality never does. 11. Eliminate the cause of a mistake. Don’t just clean it up. 12. View every problem as an opportunity to grow. The above rules are supported by 20 Basics – basic behaviours that exemplify the above rules. Marriott’s brand beliefs can be summarised in one line as their spirit to serve- their Associates, Customers and Community. In line with the above Marriott have awards for Community Service and Diversity. Do not be surprised if you see hundreds of Marriott employees (joined by enthusiastic guests) descending on Juhu beach to clean it up. They did precisely that. Just as they took care of 26 school kids and many others during Mumbai floods. Great Place to work ® Institute,India I recall visiting a friend of mine in the HR department of a reputed five star hotel in the beginning of my career. The HR department was in the basement. My friend took me to the staff canteen, a dimly lit place where we were served some beaten rice (Poha) from an Aluminium Container, in a steel plate. I was amazed to see the difference between the basement and the other floors. Times have changed. The HR department in Marriott is at the same level as the Reception. And the basement is no less. For Marriott the â€Å"Heart of the Organisation† is as important as the â€Å"Front of the Organisation†. As you walk through the â€Å"Associate Corridor† which is designed to make you proud to be in Marriott, and enter the Associate canteen, you can’t help exclaiming,† Are all restaurants in this hotel as good as the Associate canteen?! † ____________________________________________________________ ____________ The author is CEO of The Great Place to Work ® Institute, India. He can be reached at pbhattacharya@greatplacetowork. in Views expressed are personal.  ©Great Place to work ® Institute,India How to cite The Making of a Great Place to Work – the Story of Marriott International, Papers

Claudius Essay Example For Students

Claudius Essay Claudius was found hiding behind some balcony curtains by soldiers in the palaceafter the murder of Caligula by the Praetorian Guard. Instead of seizing andkilling him, as Claudius was almost sure they would do, they raised him up ontheir shoulders and made him emperor! Many writers have depicted Claudius askind of a befuddled, harmless old man who had been made Emperor so that Romanswould have someone in high places to make fun of. In truth, he was an ableadministrator and ruled well, making many improvements in the government. Hegave orders for the conquest of Britain, which the famous Julius Caesar had onlyinvaded and left. The invasion was well planned and carried out. After some ofthe early battles had been won, he came to Britain to lead the troops in person.Most historians, including Tacitus agree that Claudius desperately needed a fewmilitary victories to boost his image amongst the Roman people, and the conquestof Britain made him quite popular in Rome. Much of what contemporary historianswrote about the Roman emperors and their families at that time showed them in anextremely bad light. The passages in Suetonois Lives of the Caesars read like amodern soap opera. Tacitus deliberately painted the worst picture he could ofthe imperial families. He longed for the values and government of the old RomanRepublic. His attitude was that the only thing good that could be said about theEmpire with its overly powerful and autocratic rulers was that it was betterthan the constant civil wars of the Republican era. Claudius was never verylucky in love. One woman he was to have married died on their wedding day. Hislast wife, the infamous Messalina, continuously cheated on him, even giving manyof their household treasures to her lovers. Claudius was very much in love withher and tried to ignore what was going on. Messalina finally exhausted evenClaudius patience when she married one of her lovers while still married toClaudius. Told by his advisors that this was a direct threat to him as emperor,he sadly signed the order for her execution so eagerly prepared by the men closeto him. According to Tacitus, a centurion found her distraught and begging forher life. He offered her a dagger so she could kill herself, a death consideredhonorable by the Roman aristocracy. When she attempted but could not bringherself to commit suicide, he ran her through with his short sword. Claudiusfinally ended up marrying Agrippina the Younger, mother of the future emperorNero. Claudius may have died from an illness but the historians of the periodhave charged Agrippina with his murder. She supposedly fed him a dish ofpoisoned mushrooms.